Sales Lead, Shops At Merrick Park

KnitWell Group • Coral Gables, FL

2d • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and guiding and supporting associates. The role directly impacts both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead learns store functions and is prepared to step into the manager role when needed.

The position represents the Ann Taylor brand, supports onboarding and team development, promotes an inclusive store environment, and upholds visual and operational standards. The Sales Lead uses tools and technology to support a customer-focused, profitable business and provide a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed