Sales Manager

Orangetheory - Franchise #0308•Montvale, NJ

About The Position

The Sales Manager helps prospective and existing members engage with Orangetheory Fitness by introducing them to the studio, discussing their goals, and supporting them on their fitness journey. The role focuses on lead outreach, generation, and conversion; membership sales; member service; and helping the studio meet revenue and new-join targets. The successful candidate is energetic, goal-oriented, persistent, confident, reliable, and solution-oriented. Success is measured by meeting the studio’s revenue budget in the first 30 days and exceeding it from the second 30 days onward, along with strong interdepartmental communication and collaboration and achievement of new-join targets. The position also works with the manager on monthly KPIs and cross-trains with the Operations Manager to assist with facility matters. Empire Portfolio Group operates and supports Orangetheory Fitness studios and describes its culture as centered on career growth, community, and the values Happy, Hungry, Humble, Healthy, and Human. It is an equal opportunity employer that promotes diversity and inclusion and aims to provide an environment free from discrimination and harassment.

Requirements

High school diploma or equivalent.
One to two years of sales experience, preferably in the fitness industry.
Strong sales and communication skills.
Attention to detail and ability to establish effective working relationships with prospective and existing members.
Ability to multitask with minimal supervision.
Flexibility and willingness to handle varied tasks independently and meet deadlines.
Excellent customer service.
Passion for sales and fitness.

Nice To Haves

Sales experience in the fitness industry.

Responsibilities

Conduct lead outreach, conversion, and generation.
Greet everyone who enters the studio with enthusiasm, energy, and knowledge.
Give studio tours.
Sell memberships to help the studio thrive and meet monthly goals.
Follow up with prospective members.
Handle member concerns professionally and objectively, aiming for resolution.
Participate in marketing and outreach events and initiatives.
Work with the manager to meet monthly KPIs.
Cross-train with the Operations Manager to help address facility issues, including studio maintenance and cleanliness.
Contribute to studio revenue and new-join targets through sales and member engagement.
Communicate and collaborate across departments.