Sales Manager-Talbots-La Promenade Shoppes

KnitWell Group•Virginia Beach, VA
•Onsite

About The Position

Talbots is seeking a Sales Manager to help lead store sales and customer service at its Virginia Beach location. The role focuses on creating a welcoming, hospitality-driven environment, building lasting customer relationships, and delivering a consistently strong brand experience. The Sales Manager supports associates through coaching, training, and accountability while balancing selling and operational priorities to meet customer, team, and business needs. The position requires open availability for 40 hours per week, including a flexible schedule that may involve opening and closing shifts, weekends, and holidays. It also involves regular movement and standing, climbing ladders, and handling merchandise weighing at least 40 pounds. The role is regular, full-time, and pays $16.77–$20.95 per hour.

Requirements

  • Passion for selling and ability to generate thoughtful ways to drive new store traffic.
  • Professionalism, strong work ethic, integrity, and respect for others.
  • Customer-centric approach and understanding of how exceptional service contributes to store sales.
  • Ability to educate, coach, and mentor associates according to their individual strengths.
  • Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
  • Clear communication of business information and brand initiatives.
  • Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse environment.
  • Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
  • Ability to climb ladders, move regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.
  • Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
  • Open availability for 40 hours per week.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences that build enduring internal and external relationships.
  • Help customers look and feel their best by providing style advice tailored to their needs.
  • Provide meaningful customer service that promotes products and builds brand loyalty.
  • Achieve sales and hospitality metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Reinforce selling and service standards through coaching, training, and accountability.
  • Prioritize daily tasks to meet the needs of customers, the team, and the business.
  • Balance operational and selling priorities, including planning and scheduling work appropriately.
  • Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
  • Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.
  • Develop and maintain positive working relationships that support a productive work environment.

Benefits

  • Growth opportunities and tools to develop beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts at Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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