Sales Manager-Talbots-La Promenade Shoppes

Knitwell Group•Virginia Beach, VA

2d•$17 - $21•Onsite

About The Position

Talbots is a specialty retailer of women's clothing, shoes, and accessories known for modern classic style, quality craftsmanship, and gracious service. The Sales Manager helps create a welcoming, customer-focused store culture and supports sales, hospitality, and team performance. The role involves advising customers on style, building customer relationships and brand loyalty, coaching associates, and balancing selling activities with operational needs. The position is regular, full-time, located at the Talbots store in Virginia Beach, Virginia, and pays $16.77–$20.95 per hour.

Requirements

Passion for selling and ability to find thoughtful ways to drive new store traffic.
Professionalism, strong work ethic, integrity, and respect for others.
Customer-centric approach and understanding of how exceptional service contributes to store sales.
Ability to educate, coach, and mentor associates based on their individual strengths.
Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
Clear communication of business-related information and brand initiatives.
Ambition, enthusiasm, friendliness, and ability to work cooperatively in a diverse work environment.
Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
Open availability for 40 hours per week.

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
Help customers look and feel their best by providing style advice based on their needs.
Provide meaningful customer service that promotes products and builds brand loyalty.
Achieve sales and hospitality metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Reinforce consistent selling and service standards through coaching, training, and accountability.
Prioritize daily tasks to meet the needs of customers, the team, and the business.
Balance operational and selling activities through effective planning, scheduling, and prioritization.
Stay informed about the business, competitors, fashion trends, and key business drivers to identify sales opportunities and support financial goals.
Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.
Develop and maintain positive working relationships that support a productive work environment.