Sales Manager
About The Position
The Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, with the goal of achieving or exceeding revenue goals. The role maximizes hotel revenue by selling its services to prospective and existing clients, negotiating suitable terms, and coordinating hotel departments to service accounts. It includes local travel to client locations, promoting the hotel, reviewing competitors, and representing the hotel at trade shows. The work schedule varies and may occasionally include holidays and weekends. The position requires moderate travel between the hotel and client locations. The role’s stated growth path is Senior Sales Manager, Director of Sales, Area Director of Sales, and Regional Director of Sales. HHM Hotels describes its values as “People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It” and identifies itself as an equal-opportunity employer.
Requirements
- Proven track record in sales.
- Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
- Previous hospitality sales experience preferred.
Nice To Haves
- Associate’s or Bachelor’s degree in Hospitality or a related industry.
- Previous hospitality sales experience.
Responsibilities
- Interview, select, train, schedule, coach, and support associates to ensure they perform according to brand or hotel standards and HHM core values.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
- Use professional sales techniques to negotiate terms and conditions that meet customer requirements.
- Manage accounts and ensure solicitation and closing activities are completed and documented.
- Coordinate participation by various departments in servicing accounts.
- Maintain relationships with key accounts to increase customer satisfaction and account revenue.
- Develop and deliver persuasive verbal sales presentations to prospective clients.
- Communicate and leverage the hotel’s benefits to close sales opportunities.
- Travel locally to conduct outside calls, promote the hotel, and review competition.
- Represent the hotel at trade shows.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
