Sales Manager, North American OEM

Halma plc • Sugar Land, TX

1d

About The Position

The Sales Manager, North America – OEM owns relationships with assigned North American OEM accounts. The role develops account plans, identifies growth opportunities, and coordinates quoting, order fulfillment, and ongoing customer support across internal teams. TeDan Surgical Innovations designs and manufactures specialty surgical products for orthopedic, neuro, thoracic, and spine surgeries, with a commitment to innovative, high-quality surgical access systems.

Requirements

• 5–8 years of experience in customer service, customer success management, account management, or sales.
• Strong communication and project management skills.
• Proven ability to manage multiple priorities in a fast-paced, regulated environment.
• Proficiency with ERP and CRM systems.

Nice To Haves

• Medical device or OEM experience.
• Bachelor’s degree in business administration, marketing, advertising, or a related field.

Responsibilities

• Serve as the day-to-day contact for assigned North American OEM accounts, ensuring a seamless customer experience.
• Manage the full quote-to-cash cycle, including quoting, order tracking, delivery schedules, and issue resolution.
• Develop account plans and identify growth opportunities for assigned accounts; partner with sales leadership on pricing and commercial priorities.
• Maintain account data, forecasts, and metrics to support strategic decision-making.
• Coordinate with operations, supply chain, and engineering on custom or high-volume projects.
• Participate in quarterly business reviews and customer calls to support account growth, strategy, and satisfaction.
• Identify service risks or gaps and recommend process improvements.
• Maintain awareness of the General TSI Quality Management System (QMS), Good Documentation Practices (GDP), Good Manufacturing Practices (GMP), and Complaint Handling through annual TSI Training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed