Sales Manager

Oakes Kia of Olathe • Olathe, KS

5d • Onsite

About The Position

The Sales Manager at Oakes KIA in Olathe, Kansas leads and develops Sales Consultants, oversees the day-to-day sales process, and helps deliver a consistent, positive customer experience. The role is responsible for coaching a high-performing team, managing deals effectively, driving sales results, and maintaining accountability across the department.

Oakes Auto Group is a family-owned, locally operated automotive group serving the Kansas City area. The company emphasizes training, development, internal promotion, teamwork, accountability, and community involvement.

Requirements

• Automotive retail sales experience.
• Strong communication and customer service skills.
• Ability to manage deals, use CRM systems, and coach and hold Sales Consultants accountable.
• Valid driver’s license with a clean or acceptable driving record.
• Ability to successfully complete a standard background check.
• Reliable attendance and a strong work ethic.
• Ability to work effectively in a fast-paced, customer-focused environment.
• Basic computer skills and willingness to learn new systems.
• Ability to work the scheduled hours for the position, including evenings or weekends when required.

Nice To Haves

• Previous experience as an automotive Sales Manager, Desk Manager, or similar dealership leader.
• Familiarity with sales performance metrics, F&I coordination, and customer satisfaction standards.

Responsibilities

• Lead, coach, and hold Sales Consultants accountable for performance, customer care, and daily sales activities.
• Ensure consistent execution of the sales process, including lead management, CRM documentation, and timely customer follow-up.
• Desk deals, support negotiations, and handle manager takeovers to help deliver a strong buying experience.
• Oversee customer retention opportunities, equity mining, and effective follow-up with prospective buyers.
• Partner with the Finance & Insurance team to ensure complete, accurate, and timely handoffs.
• Monitor sales results, team activity, and customer satisfaction metrics, and address gaps through coaching and follow-through.
• Promote a professional, compliant, and customer-focused sales environment.
• Communicate department performance, staffing needs, and opportunities for improvement to dealership leadership.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Employee discounts
• Tuition reimbursement
• Career growth opportunities across multiple locations
• Training and professional development
• Community involvement and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed