Sales Manager
About The Position
The Sales Manager leads and develops Sales Consultants, oversees the day-to-day sales process, and helps create a consistent, positive customer experience. The role focuses on coaching a high-performing team, managing deals effectively, driving sales results, and maintaining strong accountability across the department. Oakes Auto Group is a family-owned, locally operated automotive group serving the Kansas City area. The company has grown since 2010 by investing in its people, creating opportunities for advancement, and building teams focused on serving customers and one another.
Requirements
- Automotive retail sales experience.
- Strong communication and customer service skills.
- Ability to manage deals, use CRM systems, and coach and hold Sales Consultants accountable.
- Valid driver’s license with a clean or acceptable driving record.
- Ability to successfully complete a standard background check.
- Reliable attendance and a strong work ethic.
- Ability to work effectively in a fast-paced, customer-focused environment.
- Basic computer skills and willingness to learn new systems.
- Ability to work the scheduled hours, including evenings or weekends when required.
Nice To Haves
- Previous experience as an automotive Sales Manager, Desk Manager, or similar dealership leader.
- Familiarity with sales performance metrics, F&I coordination, and customer satisfaction standards.
Responsibilities
- Lead, coach, and hold Sales Consultants accountable for performance, customer care, and daily sales activities.
- Ensure consistent execution of the sales process, including lead management, CRM documentation, and timely customer follow-up.
- Desk deals, support negotiations, and handle manager takeovers to help deliver a strong buying experience.
- Oversee customer retention opportunities, equity mining, and follow-up with prospective buyers.
- Partner with the Finance & Insurance (F&I) team to ensure complete, accurate, and timely handoffs.
- Monitor sales results, team activity, and customer satisfaction metrics; address gaps through coaching and follow-through.
- Promote a professional, compliant, and customer-focused sales environment.
- Communicate department performance, staffing needs, and opportunities for improvement to dealership leadership.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Employee discounts
- Tuition reimbursement
- Career growth opportunities across multiple locations
- Training and professional development
- Community involvement and volunteer opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
