Sales Manager

Omni Hotels & Resorts•Nashville, TN

6d•Onsite

About The Position

The Sales Manager is an entry-level sales management position at the Omni Nashville Hotel. The role researches and actively solicits group business, emphasizing short-term, high-rated, less price-sensitive bookings. It promotes guest rooms, function space, and private dining rooms to maximize hotel revenue while helping customers have a successful meeting experience.

Requirements

At least one year of sales experience in a management or coordinator role.
At least one year of hotel experience.
Proven selling, negotiating, and presentation skills.
Knowledge of hotel capabilities, including front desk, reservations, room service, and catering.
Strong written and verbal communication skills and excellent presentation skills.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Strong organizational skills and ability to multitask and follow up with guests in a fast-paced environment.
Highly developed customer-service skills and strong attention to detail.
Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook.
Professional business appearance, attitude, and performance.
Flexible schedule, including availability to work nights, weekends, and holidays when necessary; must be able to work a variety of shifts.
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Ability to stand, walk, or sit for an extended period or an entire shift, and perform repetitive motions, including using a telephone or computer for extended periods or an entire shift.

Nice To Haves

College degree in Hospitality or Business Management.
Delphi experience.

Responsibilities

Achieve monthly room-night booking goals, primarily for large group blocks on peak nights.
Meet budgeted food and beverage, room-night, rate, and revenue goals.
Merchandise function space and private dining rooms to maximize room rental where appropriate.
Follow booking guidelines.
Prospect, solicit, and develop accounts within assigned market segments.
Meet weekly telephone, site-inspection, and personal-call goals, including outside sales calls and cold calling.
Use prospect sources identified in the Sales Action Plan.
Promptly follow up on leads from the GSO, other Omni Hotels & Resorts properties, and other sources.
Follow up on and process group blocks related to catering events and private-dining-room inquiries.
Participate in industry associations, organizations, and trade shows.
Participate in developing promotions that meet the needs of assigned market segments.
Continuously refine product and concept offerings.
Maintain files, current trace dates, accurate history, and records of relevant booking activity.