Sales Manager

Omni Hotels & Spas•Nashville, TN

About The Position

The Sales Manager is an entry-level sales management position at Omni Nashville Hotel. The role researches and aggressively solicits group business, emphasizing short-term, high-rated, less price-sensitive bookings. The Sales Manager skillfully sells guest rooms, function space, and private dining rooms to maximize hotel revenue and help ensure customers have a successful meeting experience. The position focuses on meeting room-night and revenue goals, developing accounts in assigned market segments, maintaining sales activity and lead follow-up, and coordinating group blocks connected to catering events and private dining inquiries. It also involves participating in industry events and developing and refining promotions and product offerings.

Requirements

Minimum of 1 year of sales experience in a management or coordinator role.
Minimum of 1 year of hotel experience.
Proven selling, negotiating, and presentation skills.
Knowledge of hotel capabilities, including front desk, reservations, room service, and catering.
Strong written and verbal communication skills and excellent presentation skills.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Strong organizational skills and ability to multitask and provide guest follow-up in a fast-paced environment.
Highly developed customer service skills and strong attention to detail.
Proficient computer skills, including Microsoft Word, PowerPoint, Excel, and Outlook.
Professional business appearance, attitude, and performance.
Flexible schedule and willingness to work nights, weekends, and holidays when necessary.
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Ability to stand, walk, or sit for an extended period or an entire work shift.
Ability to perform repetitive motion, including using a telephone or computer for an extended period or an entire shift.

Nice To Haves

College degree in Hospitality or Business Management.
Delphi experience.

Responsibilities

Achieve monthly room-night booking goals, primarily handling large group blocks on peak nights.
Achieve budgeted food and beverage, room-night, rate, and revenue goals.
Merchandise function space and private dining rooms to maximize room rental where appropriate.
Follow booking guidelines.
Prospect, solicit, and develop accounts within assigned market segments.
Meet weekly telephone, site-inspection, and personal-call goals, including outside sales calls and cold calling.
Use prospect sources identified in the Sales Action Plan.
Promptly follow up on leads from the GSO, other Omni Hotels & Resorts, and other lead sources.
Follow up on and process group blocks related to catering events and private dining inquiries.
Participate actively in industry associations, organizations, and trade shows.
Participate in developing promotions for assigned market segment needs.
Continuously refine product and concept offerings.
Maintain files, current trace dates, accurate histories, and relevant booking activity.