Sales Manager

SCI Shared Resources•Brentwood, TN

About The Position

The Sales Manager promotes sales growth by ensuring the sales team meets the location’s sales goals. This results-oriented manager recruits, trains, and develops a strong sales force and trains Pre-Arrangement Advisors to conduct successful virtual and in-home presentations. The ideal candidate has proven One-Call-Close experience. The manager supports Pre-Arrangement Advisor sales activities and helps the team meet monthly objectives. The role includes coaching and mentoring, supporting sales opportunities and closing techniques, managing performance and compliance, developing sales strategies, and coordinating team meetings. The position also requires compliance with applicable funeral industry (cremation) state and federal laws.

Requirements

  • Bachelor’s degree and/or five years of equivalent managerial experience; field sales experience preferred.
  • At least two years of managerial experience or five years of industry experience.
  • Strong verbal and written communication, interpersonal, and time-management skills.
  • Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines.
  • Strong business acumen and knowledge of sales techniques.
  • Demonstrated problem-solving, negotiation, coaching, mentoring, and people-management skills.
  • Ability to communicate, present, and credibly influence a team to meet and exceed sales objectives.
  • High level of compassion and integrity.
  • Ability to set priorities and solve problems.
  • Ability to analyze financial reports and determine actions to maintain or improve location performance.
  • Special license as needed.

Nice To Haves

  • Field sales experience.
  • Proven One-Call-Close experience.

Responsibilities

  • Develop, coach, mentor, and support Pre-Arrangement Advisor sales activities to meet and exceed monthly sales objectives.
  • Recruit, train, develop, and motivate sales talent to achieve and exceed sales goals.
  • Support the sales process by calling leads, setting appointments, and contributing to sales targets as needed.
  • Advise Pre-Arrangement Advisors on sales opportunities, proposals, closing techniques, marketing plans, and community relations.
  • Monitor and manage sales performance, leads, conversion ratios, and compliance with company policies.
  • Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity.
  • Coach and mentor Pre-Arrangement Advisors on field sales concepts and practices, including in-home sales, seminar-based sales, and self-lead generation.
  • Coordinate and lead regularly scheduled meetings to motivate the sales team, track progress toward goals, and identify market growth opportunities.
  • Comply with applicable funeral industry (cremation) state and federal laws.
  • Perform other responsibilities as needed.

Benefits

  • 401(k)
  • Health insurance
  • Health savings account
  • Professional development assistance
  • Referral program
  • Retirement plan
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