Sales Manager

Fox Toyota of Cadillac•Cadillac, MI

18d•Onsite

About The Position

Fox Motors is hiring a Sales Manager at Fox Toyota of Cadillac in Cadillac, Michigan. The Sales Manager leads the sales team to deliver remarkable customer experiences, increase market share, and uphold Fox Motors’ culture of focusing on employees, customers, and community. The role is accountable for sales goals, customer retention, and department profitability, including hiring, training, and measuring salespeople’s performance. The Sales Manager forecasts sales, gross, and expenses; prepares and administers the department’s annual operating budget; ensures compliance with regulations and dealership policies; and maintains accurate sales activity records. The role develops and monitors prospecting and follow-up systems, holds sales meetings, supports salespeople in improving new-car gross and F&I penetration, manages deal and commission paperwork, and oversees vehicle delivery standards and floor-traffic reporting. The position also involves reviewing inventory and recommending new-car stock mix based on customer and market analyses, assisting with trade appraisals, directing merchandising, and supporting advertising campaigns and promotions. Fox Motors offers development opportunities through Fox University.

Requirements

Two to four years of related experience and/or training, or an equivalent combination of education and experience.
Automotive sales management experience.
Proven ability to lead, mentor, and train others.
Ability to set and achieve targeted goals.
Ability to deliver an exceptional customer experience.
Excellent communication, organization, and follow-up skills.
Experience and desire to work with technology.
Valid driver’s license.

Responsibilities

Forecast monthly and annual goals and objectives for sales, gross, and key expenses.
Hire, train, motivate, counsel, and monitor the performance of new-vehicle sales employees.
Prepare and administer the new-vehicle sales department’s annual operating budget.
Keep abreast of and comply with federal, state, and local regulations affecting new-vehicle sales.
Maintain an accurate daily log of dealership sales activities.
Develop, implement, and monitor systems for prospecting, sales control, and follow-up with potential buyers and new-vehicle purchasers.
Conduct daily and weekly sales meetings.
Ensure new-vehicle salespeople understand and follow dealership policies and procedures.
Work with salespeople on programs to increase new-car gross and F&I penetration.
Complete deal settlement sheets and submit them promptly to accounting.
Establish and maintain standards for vehicle delivery to customers.
Provide the dealer with accurate daily floor-traffic control data.
Process salesperson commission sheets and monitor salespeople’s payroll records.
Review inventory daily to ensure an appropriate mix of grounded stock for efficient turnover.
Recommend new-car inventory by color, model, and equipment to the general sales manager, based on customer and market analyses.
Assist the used-vehicle department with trade appraisals as needed.
Direct department merchandising efforts with sales manager(s) and the dealer.
Assist with developing advertising campaigns and other promotions.