Sales Manager

Everstory Partners • Scranton, PA

18d • $70,000 - $80,000 • Onsite

About The Position

The Sales Manager leads sales initiatives and practices across assigned locations, develops front-line Sales Counselors, and drives performance through a customer-focused experience. The role requires an empathetic professional who understands the importance of presenting families with all available options during a time of need. This is a fully onsite sales leadership position with regular presence across multiple assigned locations; it is not remote or hybrid. The role includes offsite client appointments and community events throughout the geographic region served by the location. Mileage reimbursement is provided for job-related travel.

Requirements

• High school diploma or equivalent.
• At least 3 years of sales experience with a proven track record, preferably in a B2C industry.
• At least 1 year of supervisory or management experience.
• Proven leadership ability and excellent customer service, sales, and communication skills.
• Ability to supervise, motivate, and train sales personnel and appropriately handle employee relations and performance issues.
• Ability to develop new and effective methods of increasing sales in a competitive environment.
• Ability to interact and collaborate effectively with others in a team atmosphere.
• Strong organization and time-management skills.
• Confidence and professionalism when interacting with clients by phone and in person.
• Ability to work with clients one-on-one and build strong customer relationships.
• Valid driver’s license and access to a personal vehicle.
• Ability to travel to potential clients’ homes throughout the geographic region served by the location.
• Ability to obtain any relevant professional licensing required within 90 days of employment.
• Availability to work some holidays, evenings, and weekends as needed.

Responsibilities

• Collaborate with sales staff to ensure sales goals are attained.
• Monitor production at locations and develop the sales team.
• Provide direction in hiring, promotion, and training of assigned staff, ensuring company policies are followed.
• Ensure the best possible results from presentations to current and potential clients.
• Communicate frequently with all departments to ensure location needs are supported.
• Evaluate sales activity daily and provide recommendations and best practices.
• Coordinate employee scheduling to ensure coverage at all times.
• Supervise, motivate, and train sales personnel, and handle employee relations and performance issues appropriately.
• Develop effective methods to increase sales in a competitive environment.
• Build strong customer relationships through one-on-one interactions with clients.
• Travel to client homes and attend offsite appointments and community events in the location’s service region.

Benefits

• Performance-driven bonus plan tied to cemetery and funeral revenue.
• Medical, dental, vision, life, AD&D, and short-term disability insurance.
• Tuition reimbursement.
• Anniversary award for each year of service.
• Career advancement and training through the Aspiring Managers Program.
• Everstory Cares Employee Assistance Fund.
• Legend Award Program.
• Funeral and cemetery benefits.
• Employee referral bonus.
• 401(k) with company match.
• Mileage reimbursement for travel associated with job duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED