Sales Manager

HomeServices of America•Braselton, GA

About The Position

The Sales Manager manages one or more real estate sales offices and recruits, develops, trains, and retains an effective sales associate and office support team to meet profitability and growth objectives. The role works with executive sales management and affiliated business partners to carry out sales office programs, policies, and objectives. The manager oversees office operations and performance, including budgets, revenue, transaction volumes, service and space utilization, and other operating metrics. The role implements company and affiliate-business programs, promotes affiliated services, communicates company initiatives, manages office staff, and provides reporting to corporate departments. It also recruits and supports independent contractor sales associates through coaching, mentoring, business planning, transaction support, meetings, and training. The Sales Manager maintains a positive office environment, resolves conflicts and complaints, participates in community and Realtor-board activities, and ensures staff compliance with company policies and applicable regulations. The position requires real estate expertise, business and management capabilities, strong communication and interpersonal skills, and a Realtor license. A broker's license may also be required depending on the state or office.

Requirements

Bachelor’s degree in a business-related field with advanced professional management training, or equivalent work experience and knowledge.
At least 6 years of real estate experience, with a documented history of sales success and strong transactional expertise.
General business experience in sales, management, or administrative management, including budgeting, supervision, and business planning.
Solid knowledge of state and federal real estate regulations.
High level of technical and transactional real estate expertise.
Technology skills including basic MS Office skills, proficiency with real estate-related internet applications, and experience with communication device technologies.
Excellent oral and written communication skills, including presentation skills.
Excellent interpersonal skills.
Ability to prioritize and handle multiple issues and projects concurrently.
Strong organizational skills and attention to quality and detail.
Effective analytical, problem-solving, and decision-making skills.
Action oriented.
Must be a licensed Realtor.

Nice To Haves

Previous real estate sales management experience with successful results in profit management and sales associate recruitment and retention.
Broker’s license; requirement may vary by state or office.

Responsibilities

Manage programs and practices to meet or exceed operating objectives, including profitability, office budgets, revenue, transaction volumes, core-service utilization, and space utilization.
Carry out affiliate businesses’ goals and initiatives, promote their services and products, and maintain partnerships with affiliated-services staff.
Communicate and support company programs, initiatives, changes, and information for agents and staff.
Recruit, select, train, develop, evaluate, coach, motivate, schedule, supervise, and administer salary for office staff.
Provide timely and accurate reporting and information to corporate departments or as needed for effective management.
Attend company meetings and events.
Develop and execute strategies to recruit and retain new and experienced independent contractor sales associates.
Coach, mentor, and assist sales associates with business planning and development of their technical and sales knowledge and performance.
Support agents with real estate transactions, difficult transaction issues, and challenging customer and sales issues.
Organize and lead office sales meetings.
Encourage participation and satisfaction in company and office training and education programs.
Implement office activities and community outreach to support morale and community exposure.
Maintain a positive office environment through communication, relationships, events, and programs; resolve conflicts and complaints and remain available to agents and staff.
Participate in community activities and local and state Realtor boards.
Maintain knowledge of company policies, real estate regulations and guidelines, and industry market information and trends.
Ensure staff compliance with applicable company and regulatory policies and procedures.
Perform other duties as requested or needed to fulfill the purpose of the job.
Meet company performance and behavior expectations, maintain productive work relationships, pursue professional development, and follow company policies and safety practices.