Sales Manager

Republic Services•San Diego, CA

16d•$109,800 - $151,050

About The Position

The Sales Manager plans, organizes, directs, and coordinates the sales function for an assigned division. The role executes sales strategies to maximize sales volume, drive targeted profitable growth, and professionally develop sales staff. The Sales Manager develops business strategies, sales and marketing plans, and sales forecasts, and is accountable for sales goals, key metrics, and budget achievement. The position directs sales and administrative personnel, supports customer acquisition and retention, manages account relationships, monitors market and competitive trends, contributes to pricing strategy, and ensures accurate, timely sales reporting and review of Customer Service Agreements.

Requirements

At least 5 years of experience in a role that includes supervising or managing sales personnel and activities.
Experience developing comprehensive sales strategies.
High school diploma or GED.
At least 3 years of progressive sales experience, including peer leadership or supervision of other sales personnel.
Valid driver’s license.
Professional presentation; confidence, assertiveness, and strong self-esteem.
Good time-management skills and ability to complete assigned responsibilities efficiently.
Strong written and verbal communication skills, including the ability to communicate effectively with all levels of internal and external management.
Strong active-listening skills.
Ability to grasp concepts quickly, follow through, adhere to a work schedule, respond to challenges, and maintain a positive outlook.
Ability to identify information needed to clarify situations, seek information from appropriate sources, solve problems logically and sequentially, and anticipate the implications of actions.
Self-motivation, pride in work, strong work ethic, goal orientation, competitiveness, drive to win, and willingness to take appropriate risks.
Trustworthiness and ability to maintain confidentiality.
High energy, friendliness, engagement, and strong persuasion skills.
Service orientation and active interest in helping people.
Ability to foster teamwork and enlist the support and participation of others.
Innovation and support for organizational change that enhances organizational effectiveness.
Accountability for personal performance and ability to set clear expectations for team performance.

Responsibilities

Develop and implement business strategies and sales and marketing plans that complement the business unit’s operating plan.
Develop sales forecasts and maintain accountability for sales goals, key metrics, and budget achievement.
Direct sales and administrative personnel, including hiring, training, coaching, and performance management; conduct weekly ride-alongs with sales personnel for training and coaching.
Assist with new customer solicitation, bid preparation, and customer retention strategies.
Meet regularly with sales personnel to review CRM sales funnels, customer retention and relationship activities, performance against goals, production, and training needs.
Contact assigned accounts proactively to identify customer needs, changing requirements, or potential issues and resolve them as appropriate.
Participate with business unit leadership in developing and implementing pricing strategy to meet company objectives.
Monitor market behavior and competitive trends in the designated market to anticipate changing customer needs and proactively manage the customer base.
Maintain thorough knowledge of company services, lines of business, and pricing structures to support sales personnel.
Complete required sales reports thoroughly and on time.
Review Customer Service Agreements for terms and conditions, pricing, accuracy, and other requirements.
Perform other job-related duties as required.