Sales Manager

Fleet Farm Careers•Lakeville, MN

About The Position

The Sales Manager is responsible for one to three sales zones or departments within the store. The role focuses on creating a consistent customer experience, trip assurance, and consistent visual merchandising. The Sales Manager leads store operations in the areas of team members, customer experience, sales growth, customer readiness, and store planogram execution and integrity. The position also promotes Fleet Farm’s customer loyalty program, credit card, and other company initiatives.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field, or equivalent relevant experience.
  • Ability to lead, coach, and build relationships in a fast-paced environment.
  • Ability to direct and motivate a diverse population of full-time and part-time team members.
  • Ability to act decisively in implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change.
  • Ability to work a flexible schedule with open availability, including days, nights, weekends, and holidays.

Nice To Haves

  • Three years of management experience within a big-box retailer is preferred.

Responsibilities

  • Teach, train, coach, and mentor team members to develop consistent, best-in-class execution and customer service.
  • Oversee development and execution of individual development plans for direct and indirect reports.
  • Ensure areas are staffed according to budget and staffing is maximized for customer needs.
  • Work with human resources to hire, train, develop, and manage the performance of team members.
  • Ensure consistent execution of customer readiness standards and in-stock levels to provide trip assurance.
  • Ensure end caps are set and merchandised correctly and displays are clean and have appropriate signage.
  • Promote Fleet Farm’s customer loyalty program, credit card, and other company initiatives.
  • Lead operations across assigned sales zones or departments, including customer experience, sales growth, customer readiness, and planogram execution and integrity.
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