Sales Manager

Clearwater Shower Bath•Clearwater, FL

About The Position

Clearwater Shower Bath is seeking a hands-on Sales Manager to lead, coach, and develop a team of in-home Design Consultants. Working alongside company leadership, the manager oversees daily outside sales activity, strengthens team performance, and supports consultants from initial training through ongoing field development. The position combines live sales support, coaching, appointment coordination, and performance accountability. Clearwater Shower Bath is a Florida-based shower and bath remodeling company specializing in walk-in showers, tub-to-shower conversions, and walk-in tubs. Its Design Consultants meet with homeowners through appointments generated by marketing and inside sales teams, assess spaces and customer goals, present products and design options, and guide customers through purchasing. The company provides customized solutions, professional employee installers, licensed plumbing capabilities, and warrantied work. This full-time W-2 position offers a base salary plus performance-based bonus incentives. The manager will support the team during scheduled appointments, including evenings and Saturdays as needed.

Requirements

  • Proven success in in-home sales.
  • Experience leading or coaching sales representatives.
  • Strong understanding of a structured, one-call-close sales process.
  • Ability to coach needs discovery, product presentations, objection handling, and closing while maintaining a professional homeowner experience.
  • Confidence stepping into live customer conversations and helping representatives through challenging appointments.
  • Ability to use sales reports and CRM systems to identify issues and manage performance.
  • Strong organization, communication, and follow-through.
  • Availability to support scheduled sales appointments, including evenings and Saturdays as needed.

Nice To Haves

  • Home improvement, bath remodeling, windows, roofing, HVAC, or related industry experience.

Responsibilities

  • Assist consultants during in-home appointments through manager turnover calls, objection handling, project review, and closing support.
  • Lead sales meetings, role-play sessions, individual coaching, and appointment reviews to improve presentation skills and execution.
  • Participate in new-hire training, evaluate readiness, coordinate ride-alongs, and help new consultants transition into the field.
  • Assign appointments and coordinate with inside sales to support scheduling, territory coverage, and consultant availability.
  • Monitor sales volume, close rate, demo rate, and revenue per issued appointment; identify performance gaps and provide corrective coaching.
  • Support follow-up and rehash efforts for unsold opportunities, review customer concerns, and coordinate return appointments when appropriate.
  • Review appointment results, CRM notes, contracts, and project documentation for accuracy and adherence to company procedures.
  • Set clear expectations, recognize performance, address concerns promptly, and help improve consultant retention.
  • Work with inside sales, operations, and upper management to resolve issues and deliver a consistent customer experience.

Benefits

  • Base salary plus performance-based bonus incentives.
  • Established marketing and appointment-setting support.
  • Direct involvement in training, team development, and sales department improvement.
  • Opportunity to grow with the company and make a measurable impact on team results.
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