Sales Manager

Orangetheory•Hackensack, NJ

About The Position

The Sales Manager helps prospective members discover Orangetheory Fitness by introducing them to the studio, discussing their goals, and supporting them on their fitness journey. The role focuses on generating and converting leads, selling memberships, meeting revenue and new-join targets, and delivering excellent customer service. The Sales Manager is expected to be energetic, goal-oriented, persistent, confident, reliable, and solution-oriented while working with prospective and existing members and collaborating with the studio team. Success is measured by meeting the studio's revenue target during the first 30 days and exceeding it thereafter, achieving new-join targets, and maintaining strong communication and collaboration across departments. The role may also cross-train with the Operations Manager to help address facility issues such as studio maintenance and cleanliness.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of sales experience; fitness-industry experience is preferred.
  • Strong sales and communication skills.
  • Attention to detail and ability to establish effective working relationships with prospective and existing members.
  • Ability to multitask with minimal supervision.
  • Flexibility and willingness to handle varied tasks independently and meet deadlines.
  • Excellent customer service skills.
  • Passion for sales and fitness.

Nice To Haves

  • Sales experience in the fitness realm.

Responsibilities

  • Focus on lead outreach, conversion, and generation.
  • Greet studio visitors enthusiastically and knowledgeably.
  • Give studio tours.
  • Sell memberships to help the studio thrive and meet monthly goals.
  • Follow up with prospective members.
  • Handle member concerns professionally and objectively, with the goal of resolving them.
  • Participate in marketing and outreach events and initiatives.
  • Work with the manager to meet monthly KPIs.
  • Cross-train with the Operations Manager to help with facility issues, including studio maintenance and cleanliness.
  • Work toward studio revenue targets and new-join targets, collaborating and communicating across departments.

Benefits

  • Health insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off
  • Training and development
  • Performance-based bonus
  • Competitive salary
  • Employee discounts on Orangetheory classes, entertainment, and travel perks
  • Free counseling services
  • $250 for every successful employee referral
  • Career growth and internal promotion opportunities
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