Sales Manager - SMB Outbound Sales (Remote - East/Midwest Region)

Yelp, Inc • ,

14d • $63,000 - $78,000 • Remote

About The Position

Yelp is seeking a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp’s advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. The ideal candidate is an experienced sales leader with a passion for building and guiding high-performing outbound sales teams, thriving in fast-paced, goal-driven environments where their leadership directly impacts team success and business growth. While the role is remote, candidates must reside in the East or Midwest Region of the United States (East or Central time zones).

Requirements

• 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
• Well-versed in selling digital products to SMBs and using Salesforce CRM
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED

Responsibilities

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

Benefits

• Full medical, vision, and dental effective your first day
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
• 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED