Sales Learning & Development Specialist

Whirlpool • Montreal, QC

3d • CA$51,550 - CA$103,100 • Onsite

About The Position

The Sales Learning & Development Specialist is responsible for creating, curating, sharing, and maintaining impactful training content for Retail Sales Associates, serving as a primary resource for other functions within Whirlpool Canada. This role focuses on maximizing sales, generating revenue, and increasing brand loyalty through the delivery of exceptional training programs to Whirlpool's trade partners, key influencers, and internal partners.

Requirements

• College or University degree required
• Bilingual in French & English

Nice To Haves

• Located in the Montreal Area or GTA
• Ability travel up to 50% to support in-person training events, trade partner sessions, and field visits (including some evenings and weekends)
• Superior communication and presentation skills coupled with an innovative mindset.
• Strong computer skills with a proactive initiative to develop technical competencies further.
• Experience with Content Development
• Self-initiative to rapidly understand Whirlpool products, their features, consumer benefits, and the competitive landscape.
• A passionate enthusiasm for retail and product knowledge, with total comfort presenting in front of audiences both virtually and in person.
• Exceptional relationship-building skills; a proven team player who excels in cross-functional environments.
• A strong technical background or service technician experience is considered a strong asset.
• High level of detail orientation.

Responsibilities

• Provide comprehensive product training to Whirlpool's appliance trade partners, internal partners, and key influencers to increase product features and consumer benefits awareness.
• Create engaging and timely training content using a variety of software and tools, ensuring all information reflects current market environments and brand launch initiatives.
• Lead, facilitate, and participate in various product training events, innovative demonstrations, and "training experiences" both online and in person to maximize audience engagement and knowledge retention.
• Interface and collaborate with internal stakeholders—including Product Managers, Account Managers, National Account Managers, Brand Managers, and Category Managers—to become a product expert and support strategic product launches.
• Deliver post-training take-aways and distribute surveys to evaluate the effectiveness of training programs and track participant progress.

Benefits

• Annual Bonus
• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree