Aerie - Sales Leader (Full-Time)

American Eagle Outfitters•Aurora, OH

About The Position

The full-time Sales Leader supports the Store Leadership Team by leading Leader on Duty shifts, maintaining daily store operations as needed, and ensuring a strong guest experience. The role trains, motivates, and celebrates associates while driving sales results and representing AEO’s company values. The Sales Leader helps maximize business opportunities and KPI results, develops and holds associates accountable to service standards, recruits and trains talent, and coaches the team to improve performance and engagement. The role also executes daily visual and operational procedures, including shipment processing, merchandising moves, visual standards, and keeping fitting rooms guest-ready. The Sales Leader maintains store safety and asset protection standards and follows company policies and procedures.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and attention to detail.
  • Strong priority-setting and time-management skills.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • A love of AE and Aerie products.

Responsibilities

  • Lead Leader on Duty shifts and support daily store operations as needed.
  • Drive sales by maximizing fitting room and salesfloor productivity, building guest loyalty, and supporting efforts to achieve KPI results.
  • Motivate and inspire associates, model AEO values, and hold associates accountable to service standards.
  • Recruit and hire talent to meet store staffing needs.
  • Train and develop associates to provide outstanding service and support a Guest First culture.
  • Set clear, attainable goals for Sales and Stock Associates and provide ongoing performance feedback through real-time coaching.
  • Drive associate engagement and recognize outstanding performance.
  • Execute and improve daily visual and operational procedures, including shipment processing, merchandising moves, and visual standards.
  • Keep fitting rooms guest-ready and ensure AEO Brand Standards are followed.
  • Maintain store safety and asset protection standards and adhere to company policies and procedures.

Benefits

  • 40% year-round discount on AE and Aerie products, plus additional seasonal discounts.
  • Opportunities for development, learning new skills, and career advancement.
  • Store contests with chances to win merchandise and other prizes.
  • Eligible associates may receive medical, vision, and dental benefits; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Holiday pay, subject to job level, job type, location, employment classification, and years of service.
  • Discretionary bonuses and other incentives may be provided.
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