Sales Lead-ANN

Knitwell Group•Washington, PA
•Onsite

About The Position

As a Sales Lead at Ann Taylor, you are a key team member who supports and models excellent customer experiences. You deliver personalized customer experiences and provide guidance and support to associates, directly affecting both the customer and associate experience. You collaborate with the Store Manager to learn store functions and are prepared to step into the manager role when needed. The role involves representing the brand, supporting an inclusive and engaged team, upholding visual and operational standards, and using available tools and technology to support customer-focused and profitable business. You also help associates develop through onboarding, feedback, and coaching, while contributing to a seamless omnichannel shopping experience. This is a regular part-time position at Store 1282-Pittsburgh Outlets in Washington, Pennsylvania.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates improve customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships. Availability depends on employment type, role, and eligibility requirements.
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