Sales Lead, Evansville Pavilion

KnitWell Group•Evansville, IN

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, focusing on personalized service and providing guidance and support to associates. The role impacts both customer and associate experiences and works with the Store Manager to learn store functions and be prepared to step in as manager when needed. The Sales Lead represents the brand, supports associate onboarding and development, fosters an inclusive store environment, and upholds visual and operational standards. The position also uses tools and technology to support a customer-focused, profitable business and provide a seamless omnichannel shopping experience.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold high visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions.
  • Provide customers with a seamless omnichannel shopping experience using available tools.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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