Sales Lead, Evansville Pavilion

Knitwell Group•Evansville, IN
•Onsite

About The Position

As a Sales Lead, you support and model excellent customer experiences, provide personalized service, and guide and support associates. You have a direct impact on both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed. The role includes representing the brand, helping onboard and develop an engaged team, supporting an inclusive store environment, and maintaining visual and operational standards with a focus on customers. You use tools and technology to support a customer-focused, profitable business and provide a seamless omnichannel shopping experience. You also offer in-the-moment feedback and coaching, build productive team relationships, and stay informed about company priorities and promotions. This is a regular, part-time position at Store 3094-Evansville Pavilion-ANN in Evansville, Indiana. Benefits are subject to employment type, role, and eligibility requirements.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates improve customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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