Seasonal Part Time Sales Lead

Five Below•Kalamazoo, MI

10d

About The Position

The Sales Lead supports store leadership by helping oversee daily store activities, ensuring associates perform effectively and provide excellent customer service. The role coaches crew members on the B.E.S.T. customer service experience, helps maintain a fast and friendly checkout, supports inventory receiving and organization, and assists with merchandising, sales, and expense control. The Sales Lead may serve as Manager on Duty and take responsibility for store operations, staff management, customer service, and urgent issues. The position also manages store opening or closing procedures, supports associate onboarding and training, and performs store maintenance. Additional responsibilities may be assigned by the Store Manager based on business needs. This is a seasonal, part-time, hourly position. The starting pay is $14.23 per hour. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required. The role involves frequent cash register use, handling and placing merchandise, ladder use, movement across the store, and maintaining an upright stationary position for much of the workday.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, with travel as required.
Ability to frequently operate a cash register.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Ability to frequently ascend and descend ladders.
Ability to frequently kneel, bend, twist, and stoop.
Ability to frequently move across the sales floor and between the sales floor and stock room.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to identify and understand email and printed instructions relating to merchandise layouts, associate schedules, and operating procedures.
Ability to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train crew members on the B.E.S.T. customer service experience and support fast, friendly checkout experiences.
Help oversee daily activities of store associates and ensure duties are performed effectively.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Serve as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
Manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing the store for operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses through merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities as determined by the Store Manager based on store needs.