Sales Lead-ANN

KnitWell Group•Jenks, OK
•Onsite

About The Position

As a Sales Lead at Ann Taylor, you are a key team member who supports and models excellent customer experiences. You deliver personalized customer experiences and provide guidance and support to associates, directly contributing to both customer and associate experiences. In collaboration with the Store Manager, you learn store functions and are prepared to step in as manager when needed. You represent the brand, support associate onboarding and development, and help foster an inclusive, engaged store environment. You uphold visual and operational standards while keeping the customer at the center, use tools and technology to support profitable business and seamless omnichannel shopping, and coach associates in the moment. This is a regular, part-time position at the Tulsa Premium Outlets store in Jenks, Oklahoma.

Requirements

  • Six months of retail sales experience preferred.
  • Management experience preferred.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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