Sales Lead-ANN

Knitwell Group•Panama City Beach, FL
•Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both the customer and associate experience. You collaborate with the Store Manager to become an expert on store functions and are prepared to step in as manager when needed. You represent the brand and model personalized customer experience behaviors; assist store leaders with onboarding and developing an effective, highly engaged team; and support an inclusive store environment. You uphold visual and operational standards while keeping the customer central, use tools to foster a customer-focused team environment and profitable business, and provide timely feedback and coaching. You build productive relationships by sharing ideas and supporting the team, use technology and available tools to keep informed about company priorities and promotions and enable omnichannel shopping, and step into the manager role when needed. This is a regular, part-time position at Store 1702-Pier Park in Panama City Beach, Florida. LOFT is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on job-related qualifications and are made without regard to protected characteristics.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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