Sales Lead-ANN

KnitWell Group • Queensbury, NY

12d • Onsite

About The Position

As a Sales Lead, you support and model excellent customer experiences through personalized service and guidance for associates. You have a direct impact on both customer and associate experiences. In collaboration with the Store Manager, you learn store functions and are prepared to step into the manager role when needed.

The role involves representing the brand, supporting onboarding and team development, fostering an inclusive store environment, and maintaining high visual and operational standards with a focus on the customer. You use available tools and technology to support a customer-focused, profitable business and deliver a seamless omnichannel shopping experience. You also provide timely feedback and coaching, build productive relationships with the team, and help ensure assignments and priorities are handled effectively.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while maintaining a focus on the customer.
• Use tools to support a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions.
• Use available tools to provide customers with a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed