Sales Lead-ANN

Knitwell Group • Kentwood, MI

13d • Onsite

About The Position

Ann Taylor is seeking a Sales Lead to support and model excellent customer experiences. The role focuses on delivering personalized service and providing guidance and support to associates, with a direct impact on both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and is prepared to step into the manager role when needed.

The position is part-time at the Woodland Mall store in Kentwood, Michigan. Responsibilities include representing the brand, helping develop an engaged team, supporting an inclusive environment, maintaining visual and operational standards, and using technology and available tools to support customer-focused and profitable business.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed