Sales Lead-ANN

KnitWell Group • Woodburn, OR

10d • Onsite

About The Position

As a Sales Lead, you support and model excellent customer experiences by delivering personalized service and guiding associates. You have a direct impact on customer and associate experiences and collaborate with the Store Manager to learn store functions and step in as manager when needed.

The role involves representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and upholding visual and operational standards with a focus on customers. You use tools and technology to support a customer-focused, profitable business and a seamless omnichannel shopping experience. You also provide in-the-moment feedback and coaching, build productive team relationships, and take initiative in making thoughtful decisions.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.
• Organize, delegate, and prioritize assignments to meet deadlines.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed