Sales Lead

Jockey International, Inc. • Williamsburg, VA

5d

About The Position

Jockey is seeking an energetic Sales Lead (Key Holder) for its Williamsburg, Virginia location. The Sales Lead provides excellent customer service in accordance with Jockey’s service principles, focuses on achieving store goals and maximizing sales, and assists management with opening and closing the store. The role may act as Manager on Duty in the absence of store management.

The position supports daily store operations, sales, merchandising, asset security, team coaching, and recruiting. It also requires maintaining a safe and clean work environment and following company policies and procedures.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Excellent interpersonal and verbal communication skills.

Nice To Haves

• One year of management experience.
• Three years of retail or customer service experience, with a demonstrated passion for extraordinary guest service and sales.

Responsibilities

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Build positive relationships with coworkers and guests, supporting productivity, inclusiveness, and satisfaction goals.
• Provide feedback, coaching, and direction to the store team.
• Greet guests warmly and sincerely, communicate current promotions, and use suggestive selling.
• Engage guests to identify their needs and use product knowledge to offer solutions.
• Promote company programs, including Rewards participation and the satisfaction guarantee.
• Promote awareness of and excitement for Jockey Rewards membership.
• Help drive store sales, goals, and profitability.
• Perform sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
• Act as Manager on Duty when store management is absent, including opening and closing the store according to Jockey policies.
• Assist with product merchandising, including stock, markdowns, and visuals, following established visual standards.
• Protect cash, inventory, and other company assets according to policies and procedures.
• Ensure adherence to Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts.
• Perform other assigned job duties.

Benefits

• Part-time employees earn paid time off (PTO).
• Generous discounts and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED