Sales Lead-ANN

Knitwell Group • Tulsa, OK

1d • Onsite

About The Position

LOFT is seeking a Sales Lead to support excellent customer experiences and provide guidance and support to associates. The role focuses on personalized service and has an impact on both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and is prepared to step in as manager when needed.

The Sales Lead represents the brand, supports onboarding and team development, fosters an inclusive store environment, and upholds visual and operational standards. The role uses tools and technology to support customer-focused, profitable business and seamless omnichannel shopping. It also involves coaching associates, sharing ideas, and building productive team relationships.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan
• Merchandise discounts, plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed