Sales Lead (Part-Time) @ Neighborhoods Boston

Event Network•Boston, MA
•$18 - $18

About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisory position also handles higher-level transactions, including cash and safe balancing. The Sales Lead helps achieve sales and operational goals, supports team development, performs opening and closing operations, and maintains accurate cash handling, merchandise presentation, loss prevention, and a clean, organized, safe retail environment. The role requires maintaining full knowledge of the venue and its programs, following company and partner guidelines, and participating in company initiatives and regional philanthropic activities.

Requirements

  • Ability to frequently stand, walk, and use hands to finger, handle, or feel.
  • Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Lead the Sales Team to provide optimal guest service and help resolve guest service issues in partnership with the Store Director.
  • Perform all opening and closing operations, including higher-level transactions such as cash and safe balancing.
  • Build relationships with team members, model company core values, support team development, and comply with personnel policies.
  • Assist the Store Director in achieving store sales, per-capita, and purchase-with-purchase goals; achieve assigned personal sales goals and coach team members on sales expectations.
  • Look for ways to maximize store sales and ensure register transactions and cash handling are accurate.
  • Work the assigned schedule and complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives and company initiatives, including sustainability initiatives.
  • Respond to communications in a timely manner and perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow all loss-prevention procedures and requirements.
  • Demonstrate e|n Cares and ensure team members provide optimal guest service.
  • Maintain knowledge of the venue’s building and programs; keep the shopping environment clean, organized, and safe.
  • Follow e|n and Partner dress code guidelines and participate in regional philanthropic activities.
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