Sales Lead

Jockey International, Inc.•Branson, MO

11d•Onsite

About The Position

Jockey is seeking an energetic Sales Lead (Key Holder) to join its team at the Branson, Missouri location. The Sales Lead provides excellent customer service according to Jockey’s service principles, focusing on achieving store goals and maximizing sales. The role also provides management assistance with opening and closing the store and may act as Manager on Duty when store management is absent. The position supports the store team through coaching and direction, sales and register transactions, merchandising, asset protection, policy compliance, and maintaining a safe and clean work environment. Jockey describes its culture as grounded in hard work, mutual respect, product quality, style, and community involvement. The company also notes its nonprofit Jockey Being Family organization, which supports adoptive families.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent interpersonal and verbal communication skills.

Nice To Haves

One year of management experience.
Three years of retail or customer service experience, with a demonstrated passion for extraordinary guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Establish positive relationships with co-workers and guests, supporting productivity, inclusiveness, and satisfaction goals.
Provide feedback, coaching, and direction to the store team.
Greet guests warmly and sincerely, share current promotional messages, and use suggestive selling.
Engage guests to identify their needs and use product knowledge to offer solutions.
Promote company programs, including Rewards participation and the satisfaction guarantee.
Promote awareness of and excitement for Jockey Rewards membership.
Assist in driving store-level sales, goals, and profitability.
Perform sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
Act as Manager on Duty when store management is absent, including opening and closing the store in accordance with company policies.
Assist with product merchandising, including stock, markdowns, and visuals, in accordance with established standards.
Protect cash, inventory, and other company assets according to policies and procedures.
Ensure adherence to Jockey policies and procedures.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.