Sales Lead, Walden Galleria

KnitWell Group • Buffalo, NY

1d • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, with a focus on personalized service and providing guidance and support to associates. The role influences both customer and associate experiences and collaborates with the Store Manager to learn store functions and step in as manager when needed.

The Sales Lead represents the brand, supports onboarding and associate development, contributes to an inclusive store environment, and upholds visual and operational standards with a customer-first focus. The role uses available tools and technology to support a customer-focused, profitable business and a seamless omnichannel shopping experience.

Requirements

• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.
• Technology proficiency and ability to operate a point-of-sale system.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Learn store functions in collaboration with the Store Manager and step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed