Sales Associate, Walden Galleria

Knitwell Group•Buffalo, NY
•$16 - $20•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to empower women’s authentic self-expression. As a Sales Associate, you serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and properly placed on the sales floor. You collaborate with your team to deliver personalized customer experiences and support the store environment.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and in the right place on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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