Sales Lead, Part-Time - Larchmont Village

Faherty Brand•Los Angeles, CA
•Onsite

About The Position

The Sales Lead partners with other members of the leadership team to support timely execution of company directives and standards. Through planning, time management, team development, and delegation, the role helps create an inclusive environment that embodies Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. Responsibilities include supporting customer-focused selling and client retention; maintaining store operations and cash procedures; upholding visual and merchandising standards; and motivating, developing, and recognizing team members. The role is based at the Larchmont Village location. California pay is $23–$26 USD.

Requirements

  • Multiple years of leadership experience in a similar scope.
  • At least six months of proven effectiveness and high performance in an internal role, or interchangeable experience as stated in the posting.
  • Omnichannel awareness and ability to help lead a team in providing a seamless experience across retail stores and ecommerce platforms.
  • Comfort with technology and apps, including Google Suites and Microsoft Office, and familiarity with industry-related blogs and feeds.
  • Strong communication skills across multiple channels.
  • Demonstrated ability to assist a leadership team with coaching and development.
  • A record of personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
  • Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
  • Availability during business hours, including nights, weekends, and holidays.
  • Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.; comfort with climbing ladders, moving regularly, and standing for extended periods.

Nice To Haves

  • Leadership experience with high-growth direct-to-consumer retail brands is preferred.

Responsibilities

  • Create a store environment that embodies the core value of Spreading Good Vibes.
  • Process in-store sales, returns, and exchanges.
  • Drive guest capture and retention, and manage personalized client outreach.
  • Maintain up-to-date client information, requests, and product feedback.
  • Assist with planning and executing in-store events.
  • Analyze key business metrics and use business tools and market-specific insight to identify improvement opportunities and drive results.
  • Manage operational excellence, including cash procedures such as opening and closing registers, bank deposits, and change orders.
  • Use available resources consistently and effectively, and collaborate with the Leadership Team on monthly supply orders.
  • Support the monthly Store Assessment; prepare the store and team, and communicate successes and opportunities to the Store Leader.
  • Maintain a neat, clean, and organized sales floor and register area, and reinforce brand standards through visual presentation.
  • Support seasonal floor moves and partner with the team to keep the floor restocked based on sell-through.
  • Uphold and drive goals, foster a positive atmosphere, and champion high standards.
  • Recognize and highlight individual and team performance; communicate effectively and collaborate to build trust.
  • Partner with the leadership team to execute company directives and standards, provide actionable feedback, and support team development.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options and benefits
  • Generous employee discount
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