Sales Lead-Belden Village

KnitWell Group•Canton, OH
•Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized service and guiding and supporting associates, with a direct impact on both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed. You represent the brand, support an inclusive and engaged store environment, uphold visual and operational standards, and help the team deliver a seamless omnichannel shopping experience.

Requirements

  • Enjoy communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Take initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.
  • Technology proficiency and ability to operate a point-of-sale system.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and to provide customers with a seamless omnichannel shopping experience.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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