Sales Lead PT @ Tulsa Zoo
About The Position
The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role handles higher-level transactions, including cash and safe balancing, and requires the team member to be at least 18 years old. The Sales Lead helps achieve store sales and other business goals, supports team development and sales coaching, performs opening and closing operations, and maintains store operations, merchandise presentation, and loss-prevention procedures. The role also requires maintaining knowledge of the venue and its programs and helping keep the shopping environment clean, organized, and safe.
Requirements
- Must be at least 18 years old.
- Must be able to frequently stand, walk, and use hands to finger, handle, or feel.
- Must occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- Must frequently lift and/or move up to 40 pounds.
Responsibilities
- Hold oneself accountable to company performance and behavior standards.
- Resolve guest service issues in partnership with the Store Director.
- Lead the Sales Team to provide optimal guest service.
- Perform all opening and closing operations.
- Build strong relationships with team members to support business results.
- Pursue opportunities for self-development and model company core values.
- Foster relationships with Partner team members to support business initiatives and growth.
- Comply with company personnel policies.
- Assist the Store Director and team in achieving sales, per-capita, and purchase-with-purchase goals.
- Achieve personal purchase-with-purchase goals and other assigned sales expectations.
- Support the Store Director in coaching team members to meet sales goals and expectations.
- Look for ways to maximize store sales.
- Handle cash accurately and ensure register transactions are completed accurately.
- Work the assigned schedule.
- Complete product, operations, and merchandise presentation training.
- Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
- Participate in company initiatives and support their sustainability.
- Respond to communications in a timely manner.
- Perform daily tasks such as cleaning, store recovery, and merchandise placement.
- Follow loss-prevention procedures and requirements.
- Demonstrate e|n Cares and help ensure optimal guest service from all team members.
- Maintain full knowledge of the venue's building and programs.
- Help maintain a clean, organized, and safe shopping environment.
- Follow company and Partner dress-code guidelines.
- Participate in regional philanthropic activities.
Benefits
- Limited medical plan
- Dental insurance
- Vision insurance
- Term life insurance
- Accidental death and dismemberment coverage
- Employee Assistance Program
- 401(k) retirement plan
- Paid sick time
- 25% employee discount at company stores
- Discount program for brand-name products, services, travel, entertainment, tickets, and more
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
