About The Position

The Sales Lead is an entry-level supervisor who supports the Store Director and Assistant Store Director in leading team members and delivering optimal guest service. The role handles higher-level transactions, including cash and safe balancing, and helps achieve sales and operational goals. Applicants must be at least 18 years old.

Requirements

  • Must be 18 years or older.
  • Ability to frequently stand, walk, and use hands to finger, handle, or feel.
  • Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Hold self accountable to company standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Lead the Sales Team to ensure optimal guest service.
  • Perform opening and closing operations.
  • Build relationships with team members to support execution of business results.
  • Pursue opportunities for self-development and model company core values to create a learning environment.
  • Foster relationships with partner team members to support business initiatives and growth.
  • Comply with company personnel policies.
  • Assist the Store Director and team in achieving sales, per-capita, and purchase-with-purchase goals.
  • Achieve personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
  • Support the Store Director in coaching team members to achieve sales goals and expectations.
  • Look for ways to maximize store sales.
  • Handle register cash accurately and ensure register transactions are complete and accurate.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives communicated by the Store Director and store support center initiatives.
  • Participate in company initiatives and support sustainability.
  • Respond to communications in a timely manner.
  • Complete daily tasks including cleaning, store recovery, and merchandise placement.
  • Follow loss-prevention procedures and requirements.
  • Consistently demonstrate the company’s guest-service commitment and support optimal guest service by all team members.
  • Maintain full knowledge of the venue’s building and programs.
  • Maintain a clean, organized, and safe shopping environment.
  • Follow company and partner dress-code guidelines.
  • Participate in regional philanthropic activities.
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