Sales Associate, Part-Time - Charleston

Faherty Brand•Charleston, SC

About The Position

The Sales Associate is a key member of the customer service team, creating memorable customer experiences through upbeat energy, storytelling, and authentic engagement. The role requires in-depth product knowledge and expertise in sustainable fashion and personal style, along with the ability to provide seamless service across retail stores and ecommerce platforms. Sales Associates contribute to brand advocacy and achieve personal sales and performance results while embodying Faherty’s values.

Requirements

  • Experience in a similar role or scope.
  • Omnichannel awareness and ability to deliver a seamless customer experience between retail stores and ecommerce platforms.
  • Comfort with technology and apps.
  • Strong communication skills across a variety of platforms.
  • A proven record of achieving personal results in a retail business, including consistently outpacing sales and performance goals.
  • Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
  • Ability to work during business hours, including nights, weekends, and holidays.
  • Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds.
  • Comfort climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to build relationships, learn from mistakes, work resourcefully, ask questions, respond to problems with solutions, follow through on commitments, and accept feedback.

Nice To Haves

  • Experience with high-growth direct-to-consumer retail brands.

Responsibilities

  • Create memorable customer experiences through storytelling and authentic engagement.
  • Develop and maintain expert knowledge of products, sustainable fashion, and personal style.
  • Provide a seamless customer experience across retail stores and ecommerce platforms.
  • Achieve personal sales and performance goals, consistently working to outperform targets.
  • Advocate for the brand and contribute to its purpose through business.
  • Work collaboratively and embody the Faherty team’s core values.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options and benefits
  • Generous employee discount
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