Seasonal Part Time Sales Lead

Five Below•Liverpool, NY

About The Position

The Seasonal Part Time Sales Lead supports store leadership by delivering excellent customer service, supervising associates, and contributing to daily store operations. The role trains crew members in the B.E.S.T. customer service experience, helps oversee associate activities, supports receiving and stocking merchandise, and may serve as Manager on Duty. The Sales Lead may open or close the store, support associate onboarding and training, drive sales and control expenses, and partner with store leadership on merchandising and World Recovery. The position also includes store maintenance duties. Additional responsibilities may be assigned by the Store Manager based on store needs. The role is hourly, starts at $16.50, and requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Frequently operate a cash register.
Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
Frequently use ladders to retrieve and put away stock.
Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Frequently move across the sales floor and between the sales floor and stock room.
Remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide excellent customer service through personal contact with customers.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee daily activities of store associates and ensure they perform their duties effectively.
Assist with receiving, unpacking, organizing, and placing new stock on the sales floor.
Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
Manage store opening or closing processes, including securing cash, locking doors, setting alarms, and preparing for operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
Drive store sales and control expenses through merchandising, staff performance, and customer service.
Partner with store leadership on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform other duties as determined by the Store Manager based on store needs.