Sales Lead (Part-Time Seasonal) @ Ford Theatre

Event Network•Washington, DC
•$19 - $19

About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor position also handles higher-level transactions, including cash and safe balancing. Applicants must be at least 18 years old. The role supports store sales and operational goals, leads by example, coaches team members, and maintains guest-ready standards for merchandise presentation, cleanliness, safety, and loss prevention. The Sales Lead works the assigned schedule and participates in company initiatives and regional philanthropic activities.

Requirements

  • Must be 18 years of age or older.
  • Must be able to frequently stand, walk, and use hands to finger, handle, or feel.
  • Must be able to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Must be able to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Hold oneself accountable to company standards for performance and behavior.
  • Lead the Sales Team in providing optimal guest service and resolve guest service issues in partnership with the Store Director.
  • Perform all opening and closing operations.
  • Build relationships with team members and support business results, self-development, and a learning environment grounded in company core values.
  • Foster partner team-member relationships and comply with company personnel policies.
  • Assist the Store Director and team in achieving store sales, per-capita, and purchase-with-purchase goals.
  • Meet personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
  • Support coaching team members toward purchase-with-purchase goals and other sales expectations.
  • Look for ways to maximize store sales.
  • Handle register cash accurately and ensure register transactions are completed accurately.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise-presentation training.
  • Execute and maintain visual-presentation directives and company initiatives.
  • Respond to communications in a timely manner.
  • Complete daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow loss-prevention procedures and requirements.
  • Demonstrate e|n Cares and help ensure optimal guest service by all team members.
  • Maintain full knowledge of the venue's building and programs.
  • Maintain a clean, organized, and safe shopping environment.
  • Follow company and partner dress-code guidelines.
  • Participate in regional philanthropic activities.

Benefits

  • 401(k) retirement plan.
  • 25% employee discount at company stores.
  • Separate discount program offering savings on brand-name products, services, travel, entertainment, tickets, and more.
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