About The Position

The Sales Lead provides timely, optimal guest service and helps the Store Director and Assistant Store Director lead team members. This entry-level supervisor position handles higher-level transactions, including cash and safe balancing, and requires applicants to be at least 18 years old. The role supports sales and service results, store operations, merchandise presentation, loss prevention, and a clean, organized, safe shopping environment.

Requirements

  • Must be at least 18 years old.
  • Must frequently lift and/or move up to 40 pounds.

Responsibilities

  • Hold self accountable to company standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Lead the Sales Team in providing optimal guest service.
  • Perform all opening and closing operations.
  • Build relationships with team members to support execution of business results.
  • Pursue self-development opportunities and model company core values to create a learning environment.
  • Foster relationships with partner team members to support business initiatives and growth.
  • Comply with company personnel policies.
  • Assist the Store Director and team in achieving store sales, per-capita, and purchase-with-purchase goals.
  • Meet personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
  • Support the Store Director in coaching team members to achieve sales goals and expectations.
  • Look for ways to maximize store sales.
  • Handle cash accurately and ensure register transactions are completed accurately.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
  • Participate in company initiatives and support their sustainability.
  • Respond to communications in a timely manner.
  • Complete daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow all loss prevention procedures and requirements.
  • Consistently demonstrate e|n Cares and support optimal guest service from all team members.
  • Maintain full knowledge of the venue's building and programs.
  • Maintain a clean, organized, and safe shopping environment.
  • Follow company and partner dress code guidelines.
  • Participate in regional philanthropic activities.
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