Sales Lead (Part-Time Seasonal) @ Ford Theatre

Event Network•Washington, DC

About The Position

The Sales Lead is an entry-level supervisor who provides timely, optimal guest service and helps lead team members. The role assists the Store Director and Assistant Store Director with team leadership and guest service, and handles higher-level transactions, including cash and safe balancing. Applicants must be at least 18 years old. The Sales Lead supports store sales and operating results, executes opening and closing operations, maintains merchandise presentation and store standards, and follows loss-prevention and cash-handling procedures. The position also requires knowledge of the venue’s building and programs, adherence to company and partner guidelines, and participation in regional philanthropic activities. Pay is $19.40 per hour.

Requirements

  • Must be at least 18 years old.
  • Must be able to frequently stand and walk and use hands to finger, handle, or feel.
  • Must occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Must frequently lift and/or move up to 40 pounds.

Responsibilities

  • Lead the Sales Team in providing optimal guest service and help resolve guest service issues in partnership with the Store Director.
  • Perform all opening and closing operations.
  • Build relationships with team members, model company core values, support learning and development, and comply with personnel policies.
  • Assist the Store Director and team in achieving store sales, per-capita, and purchase-with-purchase goals; meet personal sales goals and support coaching of team members.
  • Look for ways to maximize store sales and ensure accurate cash handling and register transactions, including higher-level transactions and cash and safe balancing.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives and company initiatives.
  • Respond to communications in a timely manner and perform daily cleaning, store recovery, and merchandise placement tasks.
  • Follow all loss-prevention procedures and requirements.
  • Demonstrate e|n Cares and support optimal guest service by all team members.
  • Maintain knowledge of the venue’s building and programs, and ensure the shopping environment is clean, organized, and safe.
  • Follow e|n and Partner dress code guidelines and participate in regional philanthropic activities.
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