Sales Lead-ANN

Knitwell Group•Middleton, WI

6d•Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences, focusing on personalized service and providing guidance and support to associates. The role influences both customer and associate experiences and collaborates with the Store Manager to become knowledgeable about store functions and step in as manager when needed. The position is regular, part-time, at the Greenway Station store in Middleton, Wisconsin.

Requirements

Technology proficiency and ability to operate a point-of-sale system.
Enjoys communicating and coaching.
Flexible availability, including evenings, weekends, and holidays.
Takes initiative in making thoughtful decisions.
Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

Six months of retail sales experience.
Management experience.

Responsibilities

Represent the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment where associates feel welcome and engaged.
Uphold visual and operational standards while keeping the focus on the customer.
Use tools to foster a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching to help associates improve customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
Step into the manager role when needed.