Sales Lead-ANN

Knitwell Group • Las Vegas, NV

5d • Onsite

About The Position

The Sales Lead is a key team member who supports and role models excellent customer experiences. The role focuses on delivering personalized customer experiences and providing guidance and support to associates, with a direct impact on both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and is prepared to step in as manager when needed.

The position represents the LOFT brand, supports an inclusive and highly engaged team, and upholds visual and operational standards while keeping the customer at the center. The Sales Lead uses available tools and technology to support business priorities and provide customers with a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to create a customer-focused team environment and support profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed