Sales Lead-ANN

KnitWell Group • Kent, WA

8d • Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and guiding and supporting associates, directly influencing both customer and associate experiences. In collaboration with the Store Manager, you learn store functions so you can step in as manager when needed.

The role includes representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and upholding visual and operational standards with a customer focus. You use tools and technology to support a customer-focused, profitable business and provide customers with a seamless omnichannel shopping experience. You also coach associates in the moment, build productive team relationships, and help ensure company priorities and promotions are understood.

Requirements

• Ability to operate a point-of-sale system.
• Technology proficiency.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates perform their best in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan
• Merchandise discounts, plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed