Sales Lead-ANN

KnitWell Group•Asheville, NC

About The Position

As a Sales Lead at Ann Taylor, you are a key team member who supports and role-models excellent customer experiences. You deliver personalized customer experiences and provide guidance and support to associates, directly influencing both customer and associate experiences. You collaborate with the Store Manager to become an expert in store functions and are prepared to step into the manager role when needed.

Requirements

Technology proficiency and ability to operate a point-of-sale system.
Enjoy communicating and coaching.
Flexible availability, including evenings, weekends, and holidays.
Take initiative in making thoughtful decisions.
Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

Six months of retail sales experience.
Management experience.

Responsibilities

Represent the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment where associates feel welcome and engaged.
Uphold high visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
Step into the manager role when needed.

Benefits

401(k) plan.
Merchandise discounts and eligibility for discounts at sister brands.
Professional development and opportunities for advancement across the company's brands.
Community impact through philanthropic partnerships.

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