Sales Lead (Full-time) @ Candy Land NYC
About The Position
The Sales Lead provides optimal guest service, ensuring guest needs are met in a timely manner. This entry-level supervisor assists the Store Director and Assistant Store Director in leading team members and is responsible for higher-level transactions, including cash and safe balancing. The role helps maintain daily operational readiness and deliver a memorable guest experience at Candy Land NYC. The Sales Lead leads the Sales Team, supports sales and business results, executes opening and closing operations, and maintains store presentation, safety, and loss prevention standards. The position also supports team development, training, and company and partner initiatives.
Requirements
- Ability to provide timely, optimal guest service.
- Ability to perform the listed physical demands, with reasonable accommodations where applicable.
Responsibilities
- Hold self-accountable to company standards of performance and behavior.
- Resolve guest service issues in partnership with the Store Director.
- Lead the Sales Team to ensure optimal guest service.
- Perform all opening and closing operations.
- Build relationships with team members to support execution of business results.
- Pursue opportunities for self-development and model company core values to create a learning environment.
- Foster partner team member relationships and comply with company personnel policies.
- Assist the Store Director and team in achieving store sales, per-cap, and purchase-with-purchase goals.
- Achieve personal purchase-with-purchase goals and other assigned sales expectations.
- Support the Store Director in coaching team members to achieve sales goals and expectations.
- Look for methods to maximize store sales.
- Handle register cash accurately and ensure register transactions are completed accurately.
- Work the assigned schedule.
- Complete product, operations, and merchandise presentation training.
- Execute and maintain visual presentation directives and company initiatives.
- Respond to communications in a timely manner.
- Complete daily tasks such as cleaning, store recovery, and merchandise placement.
- Follow loss prevention procedures and requirements.
- Consistently demonstrate e|n Cares and support optimal guest service by all team members.
- Maintain full knowledge of the venue’s building and programs.
- Maintain a clean, organized, and safe shopping environment.
- Follow company and partner dress code guidelines.
- Participate in regional philanthropic activities.
- Frequently stand, walk, and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl; frequently lift and/or move up to 40 pounds.
Benefits
- Medical, dental, and vision insurance
- Basic life and AD&D insurance
- Long-term disability
- Voluntary life and AD&D insurance, short-term disability for eligible employees, accident insurance, critical illness insurance, hospital indemnity, and pet insurance
- 401(k) retirement plan
- Flexible spending accounts (FSA)
- Employee Assistance Program (EAP)
- Vacation accrual and sick leave
- Nine paid holidays
- 25% employee discount at company stores
- Discount program offering savings on brand-name products, services, travel, entertainment, tickets, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
